Our Solutions

From Strategy to Support

Services that Strengthen Teams and Improve Care

Ignite Healthcare Solutions helps organizations maximize athenaOne through our suite of EHR services, such as consulting, training, and staff augmentation. Explore our athenahealth services, designed to streamline workflows, improve revenue, and strengthen teams.

Ignite Smarter Healthcare Operations

Practical Solutions that Deliver Measurable Results

athenaOne Consulting

We help practices avoid costly mistakes with athenaOne by guiding implementation, integration, and workflow optimization. Our consultants turn a complex system into a tool that works for your team by saving time, improving accuracy, and reducing frustration.

athenahealth Training

We provide hands-on training that goes beyond the basics. From front office staff to providers, our programs build confidence and reduce errors so your team spends less time struggling with the system and more time focused on patient care.

Staff Augmentation

We fill critical gaps in billing, reporting, and operations with experienced professionals who can step in immediately. Our staffing support keeps your revenue cycle moving, prevents backlogs, and protects your bottom line during times of change.

Built for Better Outcomes

Why Healthcare Teams Trust Ignite

Our focus is simple—helping practices achieve lasting improvements that matter.

Former athenahealth experts on our team
EHR optimization for maximum system effectiveness
Proven results improving efficiency and revenue cycle performance
Hands-on, partnership-driven approach
Experience across practices, specialties, and health systems

what they say ?

Success Through Our Clients’ Eyes

Ignite was instrumental in helping us navigate athena’s complexity. Even after athena’s formal training, we ran into gaps that their expert guidance helped us overcome quickly and efficiently. Highly recommended—well worth the investment.

Marcus Higi, MD ABQ Integrative Family Medicine

Ignite's Consulting Team partnered with Axis Integrated Mental Health on a Clinical Workflow Assessment and Optimization in athenaNet. Their unique expertise, attention to detail, and careful consideration for all components of our complex TMS and Spravato processes, allowed us to fully re-imagine our staff experience. We feel like we are finally leveraging the athenahealth EMR the way we originally envisioned it to be utilized. We are thankful for the partnership and the benefits we are seeing from an efficiency and staff morale perspective.

Liesl Perez Axis Integrated Mental Health

We have been working closely with Rebecca and her team at Ignite for our implementation of athenaOne and I can't tell you how amazing the entire staff are. They really focus on helping understand a practice's needs and workflows so we can design a proper training and implementation for a successful go live. This team is by far the best team that I have ever worked with in my career.

Mark Wright M.Ed. Heart & Vascular Center of Arizona

Working with Ignite Healthcare Solutions has been an exceptional experience for us at Mercy Urgent Care. Their team demonstrates unparalleled expertise and efficiency in managing multiple projects seamlessly. From the outset, Ignite’s responsiveness exceeded our expectations, evolving from a single project into ongoing collaborations that have consistently delivered results. Their consultants and project managers stand out for their deep knowledge and hands-on approach, providing not just recommendations but comprehensive solutions tailored to our needs. The trust we’ve built with Ignite is invaluable, and I would wholeheartedly recommend their services to any organization seeking top-tier healthcare solutions.

Rachel Sossoman Mercy Urgent Care

We started working with the Ignite team about a year and a half ago when we were looking to implement athenahealth for a new care delivery line of business. The Ignite team has so much diverse experience that they have been instrumental to our continued growth, whether by answering our many questions or providing insightful recommendations or ideas to improve processes. The team is always professional, flexible, and creative with coming up with solutions and guiding us through the process in order to support evolving needs.

Eryn Thull Quartet Health

Working with Ignite Healthcare Solutions for our staff augmentation and consulting needs has been an exceptional experience. Their team has seamlessly integrated with ours, bringing not only technical expertise but also a deep understanding of our business goals. Their consultants are proactive, resourceful, and are contributing significantly to our project’s success. We highly recommend Ignite Healthcare Solutions for their professionalism, subject matter expertise of athenahealth, and dedication to exceeding client expectations.

Philip Coburn TrustCare Health

Our Solutions FAQs

Everything You Need to Know about Our Solutions

What is athenahealth?

athenahealth is a cloud-based healthcare platform that helps with all sorts of clinical, administrative, and financial workflows. By taking full advantage of athenahealth, you can improve revenue cycle performance and generally enhance your team’s efficiency. With tools for electronic health records, billing, scheduling, and reporting, athenahealth can help your team work smarter, not harder.

Are Ignite’s services suitable for practices of all sizes?

Yes, Ignite’s services are designed to support healthcare organizations of all sizes. Small clinics, mid-sized practices, and major health brands will all need different levels of support, but our team will tailor various athenahealth services to fit your goals. Our team of experts can easily scale our services and provide fresh, objective advice that will help move the needle.

Are Ignite’s services customizable?

Yes, our EHR services are fully customizable. From athenaOne consulting and workflow optimization to role-specific training and staff augmentation, every solution is tailored to your business. Our partnership-driven approach ensures your team gains practical skills and achieves measurable improvements in efficiency, revenue cycle performance, and patient care.

How quickly can Ignite’s experts integrate into our workflows?

Leveraging our firsthand experience with athenahealth systems and general healthcare operations, our team can learn the ins and outs of your business in a matter of days, minimizing disruption and delivering immediate value. Unlike a new employee who requires months to reach full productivity, Ignite’s professionals will work alongside your staff to drive measurable results from day one.

How does Ignite measure success?

Ignite measures success by the tangible improvements that we bring to your organization. We’re always happy to establish clear, measurable goals with our clients at the start of the program to ensure that everyone is aligned. Generally, we track workflow efficiency, staff confidence, revenue cycle performance, and other metrics that vary from business to business. Our team will work hard to ensure that our engagement strengthens your team and maximizes the value of your athenahealth system.