About Us
Our Story
Ignite Healthcare Solutions was founded by Rebecca Shufeldt in January 2022. Backed by over two decades of combined industry experience, our team brings deep expertise in healthcare operations, consulting, and strategy.
Having spent more than 12 years dedicated to providing consulting services, our team brings a wealth of knowledge and expertise to every client engagement. Many of our team members previously worked at athenahealth, providing them with unique insights and a deep understanding of the challenges healthcare organizations face.
At Ignite Healthcare Solutions, we are passionate about empowering healthcare organizations to navigate these challenges confidently and successfully. Through our exceptional consulting solutions, we help our clients optimize their operations, improve efficiency, and ultimately enhance patient care.
As a WBENC-Certified Women’s Business Enterprise, we are committed to diversity, innovation, and delivering measurable results across the healthcare landscape.
Why Clients Choose Ignite
From athenahealth consulting expertise to hands-on collaboration, here’s why clients trust us to deliver results.
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Our consultants bring firsthand knowledge from their time working at athenahealth, giving clients access to insider expertise.
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From implementation to optimization, we support the full lifecycle of your athenahealth experience.
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We specialize in aligning technology with both clinical and revenue cycle goals—ensuring better adoption and outcomes.
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Whether you need short-term consulting or longer-term solutions, our team scales with your needs.
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We embed ourselves in your workflows, collaborating directly with your teams to deliver practical, results-driven athenahealth consulting.
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Working with a boutique consulting firm means direct access to experienced consultants, faster decision-making, and personalized service that’s hard to find at larger firms. Ignite offers the flexibility and agility healthcare organizations need—without the red tape.
Full article: The Benefits of Working with a Smaller Healthcare Consulting Agency
Operations Team
Rebecca Shufeldt
CEO & Founder
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Rebecca Shufeldt founded Ignite Healthcare Solutions in 2022. Having worked in healthcare consulting for the past 19 years, she understands the most important part of providing a solution is to outline it in a digestible format that aligns with the client’s goals.
Starting as a medical assistant over 15 years ago, Rebecca has worked in multiple facets of healthcare. From working at the front desk to being the Director of Operations of an Urgent Care MSO, she understands how important all work streams are in the financial success of a healthcare organization.
Location: Scottsdale, AZ
“A misconception of consulting is that it stops at the recommendations phase. I want our clients to know that our team can not only provide a recommendation, but can also assist in taking action on those recommendations. The overall goal in founding Ignite Healthcare Solutions is to provide a scalable solution with actionable outcomes. ”
- Rebecca S.
Michael Shufeldt
Chief Financial Officer
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Michael Shufeldt has been part of the Ignite team since its inception in 2022. He concurrently serves as Principal at Xcellerant Ventures, a healthtech focused VC fund, and as an A-10C Fighter/ Instructor Pilot in the Idaho Air National Guard.
Michael’s diverse skill set includes exceptional leadership abilities, refined through experiences in the military and in business. As a strategist and tactician, he possesses a profound understanding of the nuances of decision-making and planning. Additionally, he has expertise in financial modeling and analysis, which he leverages as Ignite’s CFO.
Location: Scottsdale, AZ
Rachel Pardee
Vice President
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Rachel Pardee brings more than 20 years of healthcare experience to Ignite. After earning her master’s degree in Epidemiology, she began hercareer at Mass General Brigham, where she worked to bring patient care recommendations out of the research realm and into real-world clinical workflows.
She spent the next 15 years at athenahealth, starting on the clinical side and working closely with physicians and EMR support teams to design workflows that improved efficiency and provider satisfaction. As her career progressed, she took on leadership roles within athenahealth’s consulting and advisory services, helping clients implement strategic recommendations and drive measurable outcomes. Most recently, Rachel focused on revenue cycle analytics. She developed reporting frameworks, uncovered performance trends, and guided both clients and internal teams to strengthen financial operations.
Location: Kansas City, Kansas
"Rev cycle is a game of whack-a-mole. As soon as you solve one problem, another will appear. I'm passionate about having the right reporting in place, as well as the right oversight, so you can catch those problems before they impact your business."
-Rachel P.
Katie Zimdars
Onboarding & Brand Manager
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Katie Zimdars comes to Ignite with several years of hospitality and administrative experience.
She is skilled at streamlining operations, enhancing efficiency, and facilitating strategic decision-making to support senior executives in achieving their organizational goals. Drawing from her rich background as an operations associate and community manager, Katie brings a deep understanding of the crucial role that business organization plays in ensuring executives can deliver a seamless experience to you when working with Ignite.
Location: Scottsdale, AZ
Andrea Stout
VP, Operations & Business Development
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Andrea Stout joins Ignite Healthcare Solutions with 15 years of experience in project and revenue management. Her background is in partnering with organizations to identify fresh revenue streams and implementing adaptable strategies to maintain growth.
Andrea’s expertise gives her a unique perspective on each client’s specific financial goals, allowing her to collaborate with stakeholders to build in controls and ensure project success.
Location: Scottsdale, AZ
“The most rewarding part of this business is seeing each tailored solution in action. By operating an efficient, scalable organization, our clients can do what they do best -- provide exceptional patient care.”
- Andrea S.
Consulting Team
Amanda Van Cleave
Director of Consulting
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Amanda Van Cleave comes to Ignite with 18 years of healthcare experience. She started out in the industry working for a family medicine provider while working on her bachelors degree in Neuroscience and her masters in Healthcare Administration. She then spent two years working at Tufts Medical Center in Boston before joining athenahealth where she worked for 13 years. Throughout that time she specialized in onboarding, training/curriculum development, project management, practice management, consulting, workflow optimization, and staff augmentation.
While Amanda is well versed on all aspects of athenaOne, providers and clinical staff hold a special place in heart. She loves to watch the lightbulb go off when they discover something new or find a resolution to a problem. Creating an environment where providers can do what they do best – treat the patient – without distraction, is what drives her. The EMR should be a tool in their arsenal to help them as they provide care, not an extra burden for them to manage.
Location: Dallas, TX
“Each day is something new and different. While it can be challenging to keep up with industry trends and changing regulations, helping my clients overcome the hurdles they face as they transform their practices is intriguing. When I first began in healthcare my doctors’ biggest concern was not losing the paper chart or dropping it while on the subway on the way home at night. Now the focus is on how to eliminate paper all-together and how to shift to value-based care.”
-Amanda V.C.
Anne Frazer
Director of Consulting
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Anne Frazer has over eleven years of healthcare IT experience. Her background is grounded in implementations, onsite project management and customer success management.
She believes technology has an appropriate time and place throughout all stages of the patient cycle. Billers, providers and support staff alike can all learn to use technology to be more productive, allowing them to be more effective in caring for patients
Location: Sacramento, CA
“I love enabling organizations to build scalable and sustainable models that will survive the dynamic healthcare industry we find ourselves in today.”
- Anne F.
Kristin Taylor
Director of Consulting
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Kristin Taylor has thirteen years of experience in healthcare as a provider, consultant, program manager, and director of product operations. A former athenahealth implementation project manager, she has 9 years of experience with AthenaOne and has deep knowledge of clinical workflows, integrations, data migrations, reporting, and revenue cycle.
She is passionate about providing tailored solution designs for complex workflow needs. She has led over 30 multispecialty full lifecycle software implementation projects for organizations ranging from 10 – 300+ providers.
Having been on both sides of software implementation as a client and a vendor, Kristin utilizes a partnership to approach implementations with a lens for strategic change management.
Location: Pittsburgh, PA
Kayla Taylor
Consultant
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Kayla Taylor is a healthcare process strategist with a background in analytics. She has over 9 years of experience as a project manager, program manager, and consultant. Her passion lies in optimizing healthcare workflows by leveraging technology to streamline processes and improve patient care.
Kayla enjoys collaborating with cross-functional teams to assess needs, design efficient processes, and customize EHR systems. Her focus on user-centered design results in improved productivity and increased end-user satisfaction. She has experience ranging from privately-owned small practices to multi-specialty nationwide organizations.
Location: Pittsburgh, PA
“My passion for healthcare lies in the belief that every patient deserves the highest quality of care. I am committed to enabling the best solutions for each client, bridging the gap between technology and compassionate healthcare."
- Kayla T.
Maria Krizansky
Consultant
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With a passion for optimizing end-user experiences, Maria Krizansky specializes in IT support, training, project management, and research. Strong analytical skills allow her to effectively solve complex problems and deliver solutions tailored to individual needs. She holds a bachelor’s degree in history and a master’s degree in library science, where her love for research and knowledge management helps her approach challenges with a unique perspective.
Throughout Maria’s career, she gains extensive experience in supporting and empowering users, ensuring seamless technology integration, and driving projects to successful completion. Whether conducting training sessions or providing hands-on technical support, her goal is to ensure users feel confident and equipped to leverage the tools at their disposal.
Location: Rockingham, VA
Emily Bauchman
Consultant
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Emily Bauchman is a seasoned professional with 13 years of experience in the healthcare sector. She started her career as a clinically focused registered dietitian where she had the opportunity to provide tailored nutrition care plans to patients in both the inpatient and outpatient setting at the #1 hospital in Florida, Mayo Clinic. Prior to joining the Ignite team, she spent several years working for CVS Specialty where she focused on team management, sales strategy, and driving growth by identifying gaps in the home infusion market.
Emily is passionate about building relationships and partnerships with her clients. With experience as both a provider and a sales partner, she has a deep understanding of the roles within healthcare organizations and is dedicated to customer success.
Location: Jacksonville, FL
Lisa Rowe
Consultant
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Lisa Rowe contributes over 25 years of RCM proficiency to Ignite, with expertise in medical billing, claims processing, clearinghouse operations, revenue cycle management, and advanced claims rejections.
Having held diverse roles including Medical Biller, Patient Account Representative, Billing Office Manager, and Clearinghouse Business Analyst, Lisa possesses a well-rounded skill set designed to meet our client needs.
She is committed to delivering outstanding client service and achieving optimal results through collaborative partnerships.
Location: Greenfield, IN